Burkert Middle East FZE
PO Box 17015, RAK Free Trade Zone
Ras Al Khaimah
United Arab Emirates
Phone +971 7207 6696
Fax +971 7207 6695
Online dispute resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG [Gesetz über die alternative Streitbeilegung in Verbrauchersachen – Act governing Alternative Dispute Resolution]
The European Commission provides a platform for online dispute resolution (ODR) which you can find under http://ec.europa.eu/consumers/odr/. We are not obliged and, as a basic principle, are not prepared to participate in any dispute resolution proceedings before a consumer reconciliation body.